Secure network availability and meet your SLA commitments
Antennas, base stations, active equipment, data centers: thousands of distributed assets, SLAs measured continuously, field teams across a whole territory. MAINTEX centralizes, anticipates and secures your availability commitments.
Network availability: a contractual commitment measured 24/7
Network availability is not an internal objective — it is an SLA commitment to enterprise clients, a regulatory obligation and a competitiveness factor.
- SLAs measured 24/7
- Obligations to regulators
- Penalties on SLA breach
- Commercial differentiation
Distributed assets: the coordination challenge
A telecom network is inherently dispersed across the entire coverage territory. Coordinating field teams and optimizing routes is a daily challenge.
- Thousands of sites to manage
- Routes to optimize
- Distributed skills
- Parts to pre-position
Technical complexity of network equipment
Antennas, transmission, switching, power supplies, backup generators, datacenter cooling: each family has its technical specificities.
- Radio and 5G equipment
- Transmission and switching
- Power and backup generators
- Datacenter cooling
Pressure on operating costs
Telecom operators evolve in a sector under strong competitive pressure that imposes rigorous OPEX control.
- Significant maintenance costs
- Strong price competition
- OPEX optimization required
- Constant CAPEX arbitration
Centralized management of network assets across territory
MAINTEX centralizes antennas, base stations, transmission, datacenters, power supplies, backup generators in a single point with complete history.
- Complete file per asset
- Integrated geolocation
- Intervention history
- Territorial or per-site view
Monitoring of network vital functions
Radio coverage, transmission capacity, central nodes: MAINTEX manages quality of service by vital function, not equipment by equipment.
- View by network function
- Coverage by zone
- QoS impact prioritization
- Real-QoS management
Route optimization and field coordination
MAINTEX plans considering location, skills, parts stock and SLA impact. Routes organized to maximize the number of interventions/day.
- Optimized planning by zone
- Right skills assigned
- Parts pre-positioned
- Team productivity +50%
Mobile app on remote sites
Towers, rural premises, rooftops: unstable connection areas. MAINTEX works in full mobile mode, offline if needed.
- Native offline mode
- Auto-sync on return
- Photo input and report
- Real-time SLA traceability
AI for structured diagnostics on complex equipment
MAINTEX AI accelerates diagnostics even when the on-site technician is not familiar with specific equipment — a key advantage on 5G deployments.
- Guided diagnostics by asset
- Root causes identified
- 5G knowledge capitalization
- Increased First Time Fix
AI Predictive + automated contractual SLA reporting
Anticipation of battery/backup generator failures + automated SLA reporting per site and zone: the double key to a managed telecom operation.
- Predictive batteries/generators
- SLA reporting per client
- Availability by zone
- Regulator audit ready
“We manage over 4,200 sites across a complete region. Before MAINTEX, our teams spent a day per month consolidating SLA reporting for our enterprise clients. Today, it is automated and reliable.”
“AI predictive on our backup generators was a revelation. Across 1,800 sites, it detected 47 degraded batteries before failure — incidents avoided. The ROI on this case alone justifies the investment.”
“Route optimization transformed our teams: 6 interventions per day instead of 4, with much better mobile reports. And 5G deployment was accelerated by the knowledge base.”
In telecoms, maintenance is a condition for service quality — and for commercial competitiveness
- Degraded availability
- SLA penalties
- Declining customer satisfaction
- SLAs met ≥ 99.95%
- Routes +50%
- Proven competitiveness
See MAINTEX in action on your telecom network infrastructure
Antennas, active equipment, data centers, fixed and mobile networks: MAINTEX adapts to your network assets, SLA commitments and territorial operating constraints.